1. Introduction
Welcome to CreateLK Academy. We respect your privacy and are committed to protecting the information you provide when using our website, learning platform and services.
This Privacy Policy explains what information may be collected, how it may be used and the choices available to you.
2. Information We May Collect
Depending on how you use CreateLK Academy, we may collect information such as:
- Name or display name.
- Email address or other account contact information.
- Login and account information.
- Course progress and completed lessons.
- Certificate-related information.
- Payment or transaction-related information where required to process a purchase.
- Technical information such as browser, device type and basic website usage data.
- Information that you voluntarily provide when contacting support.
3. How We Use Information
Information may be used to:
- Create and manage your account.
- Provide access to course lessons.
- Save and display your learning progress.
- Provide course completion information or certificates.
- Process payments and maintain transaction records where applicable.
- Respond to questions and provide customer support.
- Improve the website, course and learning experience.
- Protect the website and users against misuse, fraud or security threats.
4. Account Information
If you create an account, you are responsible for keeping your login credentials secure.
Please do not share your password or allow unauthorized persons to access your account.
5. Course Progress
To provide learning features, we may store information related to your course activity, such as lessons completed, progress and certificate status.
This information is used to help you continue your learning journey and manage course-related services.
6. Payments
If paid services are offered, payment information may be processed through the applicable payment provider.
We may receive limited transaction information necessary to confirm a payment, maintain records and provide access to the purchased service.
7. Cookies and Similar Technologies
CreateLK Academy may use cookies, browser storage or similar technologies to support essential website functionality.
These technologies may help remember preferences, maintain sessions, save learning-related settings and improve website performance.
You can control cookies through your browser settings, although disabling certain cookies may affect some website functions.
8. Analytics and Technical Information
We may use technical or analytics information to understand how the website is used and to identify performance or usability problems.
Such information may include browser type, device information, approximate location, pages visited and general interaction data.
9. Third-Party Services
CreateLK Academy may use third-party services for functions such as hosting, storage, authentication, analytics, communications or payment processing.
Those providers may process information according to their own privacy policies and applicable terms.
10. Information Sharing
We do not intend to sell your personal information.
Information may be shared when reasonably necessary to:
- Provide requested services.
- Process payments or transactions.
- Operate hosting, storage or technical services.
- Protect the security and integrity of the website.
- Comply with applicable legal requirements.
11. Data Security
We take reasonable steps to protect information against unauthorized access, loss, misuse or alteration.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
12. Data Retention
We may retain information for as long as reasonably necessary to provide services, maintain records, resolve disputes, comply with legal obligations or protect our rights.
Retention periods may vary depending on the type and purpose of the information.
13. Children's Privacy
Our services are not intended to knowingly collect personal information from children without appropriate parental or guardian involvement where required by applicable law.
If you believe that a child has provided personal information improperly, please contact us so that the matter can be reviewed.
14. Your Privacy Choices
Depending on applicable law and the services available, you may have rights regarding your personal information, including the ability to request access, correction or deletion.
Requests may be subject to reasonable verification requirements.
15. External Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content or security of external websites.
We recommend reviewing the privacy policy of any third-party service before providing personal information.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or operating practices.
The updated version will be published on this page with a revised effective date where appropriate.
17. Contact Us
If you have questions about this Privacy Policy or would like to contact CreateLK Academy about your personal information, please contact us.