Refund Policy

Information about cancellations and refunds.

General Refund Terms

Saththiyanadan Digital Services aims to provide quality services and customer satisfaction. Refund requests are handled according to the conditions below.

Before Work Begins

If a customer requests cancellation before work has started, a refund may be considered depending on the situation and any processing costs.

After Work Has Started

Once work has started, refunds may not be available because time and resources have already been used for the project.

Completed Services

Payments for completed and delivered services are generally non-refundable.

Incorrect Requirements

Customers are responsible for providing correct information and clear instructions. Refunds may not be provided for problems caused by missing or incorrect customer information.

Service Issues

If there is a genuine issue with the delivered service, customers should contact us as soon as possible so we can review and provide a suitable solution.

Duplicate Payments

If a duplicate payment is made by mistake, please contact us with payment details for verification.

Contact For Refund Requests

Refund-related questions can be discussed through WhatsApp:

+94 77 119 0395